Return & Subscription Policy

By placing an order, you agree to the following terms.

All sales are final. We do not offer refunds or exchanges for delivered items.

Damaged or defective items: If your item arrives damaged or defective, contact us at hungry.brain@yahoo.com within 14 days of the estimated delivery date (domestic) or within 21 days of the estimated delivery date (international), with a photo of the item. We will send a one-time replacement of that item. This is our sole remedy for damaged or defective items — we do not issue refunds.

Non-delivery: Items are shipped via USPS first-class mail without tracking. Delivery times may vary. If you have not received your item within 30 days of the ship date (domestic) or 45 days of the ship date (international), contact us at hungry.brain@yahoo.com and we will reship your item at no cost. We do not issue refunds for undelivered items. We reserve the right to review accounts with repeated non-delivery claims (more than 2 per year) before reshipping further items.

For subscription orders — pausing or cancelling: You may pause or cancel future billing anytime via your account dashboard. For subscribers who joined on or after August 26, 2026, your renewal date is the 20th of each month. For subscribers who joined before that date, your renewal date remains the day of the month you originally subscribed. To avoid a charge for your next billing cycle, cancel or pause before your renewal date. Cancellations or pauses submitted on or after your renewal date take effect for the following cycle; the current charge is non-refundable. You'll receive a confirmation email when processed — please retain this as proof.

Chargebacks: Filing a chargeback instead of contacting us first may result in account suspension. We maintain shipping and billing records to contest chargebacks with documentation.